General Questions

What is Battlbox?

Great question! BattlBox is a subscription service that provides a great variation of camping, survival, EDC, and all around epic outdoor gear. In 2019 we are initiating a new approach to box design.…

Updated 2 years ago by Battlbox Support

What is Battlbucks?

Great question! Battlbucks the rewards system for all active Battlbox subscribers and customers. As a rewards member, you’ll get closer to earning exclusive rewards every time you shop. 1 BATTLBUCK E…

Updated 2 years ago by Battlbox Support

When can I expect to start receiving my BattlBox after I have subscribed?

When you first subscribe, your first subscription box will ship within 10 business days. This shipment was in essence sent early. Therefore the next bill cycle will occur the following month on the 1…

Updated 2 months ago by Battlbox Support

Do you have an Affiliate program?

Yes we do! We have affiliate programs through both Shareasale and AvantLink. https://www.shareasale.com/shareasale.cfm?merchantID=57947 https://www.avantlink.com/programs/13590 We give both options i…

Updated 3 years ago by Battlbox Support

What do I do about a damaged or non-working product?

If you received a damaged item, straight out of the box, we will send a replacement or something of similar value, within a 15 day period of your receipt of your BattlBox. After 15 days items cannot…

Updated 2 years ago by Battlbox Support

Can I get a refund?

Unfortunately because we purchase our products based on paid subscribers, we cannot give refunds.. You can, of course cancel; whenever you like, but if you cancel after the billing period (15th of th…

Updated 1 year ago by Battlbox Support

I just ordered my first BattlBox, what Mission will I receive first?

All new subscribers are will have a choice at check out. Once check out occurs you will be re-directed to another screen that will have box choices as well as order details. Below is an example of wh…

Updated 2 years ago by Battlbox Support

How do I send a single box as a gift?

If you would like to only send one box to someone as a gift, just sign-up, using THEIR shipping information), and once you receive the confirmation email that you have subscribed, you can log back in…

Updated 3 years ago by Battlbox Support

How To Access Your Battlbox Account

If you are a first time subscriber, the email used at the time of registration will automatically create an account for you within the Battlbox system. This will then email you with the prompt to "Ac…

Updated 2 years ago by Battlbox Support

Is the Picture of Subscription Tiers the contents that I will receive?

No! These are purely thumbnails that showcase each level! Within each picture are past items that have come in different boxes! Please do feel free to check out the Whats in the Box section to see ex…

Updated 2 years ago by Battlbox Support

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