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Shipping

Why didn't I get my package?

Most often part of the shipping address is wrong. Please make sure to confirm all is correct to prevent any shipping delays. On the rare occasion there has been an error in shipping, please email Que…

Updated 3 years ago by Battlbox Support

Do you ship internationally?

We currently ONLY ship within the United States (including U.S. military addresses or APO/FPO) as well as Canada. Any assessed duties and taxes are the responsibility of the buyer. BattlBox Customers…

Updated 2 years ago by Battlbox Support

What shipping company do you use to ship?

We use USPS, UPS, and Fedex depending on location and shipment size. We also use Canada Post for our customers in Canada.

Updated 2 years ago by Battlbox Support

How can I upgrade my Battlbox?

Sign into your BattlBox account, and then click the orange EDIT/VIEW button, click the change subscription button. Select the new level you desire, and then press update subscription in the bottom ri…

Updated 2 years ago by Battlbox Support

How long is the subscription I am signing up for?

Your subscription will auto-renew until you cancel, and is billed monthly ONLY! Cancel anytime. As an alternative, we do offer pre-paid, non auto renewing subscriptions in our Gift Center, located he…

Updated 3 years ago by Battlbox Support

Delivery Notice/Missing Box?

Sorry to hear your box has not yet arrived although a delivery notification was received. Please do check with others at your address, or perhaps a neighbor, to see if someone else has picked up the…

Updated 2 years ago by Battlbox Support

I noticed my name/address/phone # is wrong after I signed up

You can sign into your BattlBox account and access this by pressing the orange EDIT button on the home page of your account. After this a second "Edit my subscription" pop up will occur; From here yo…

Updated 2 years ago by Battlbox Support

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